During a leisurely Sunday breakfast a couple of months ago Mr. Boomer pointed out a weird spot on the ceiling. Was last year’s paint job going bad? Then we remembered the heavy rain the night before.
A quick trip up the ladder (vaulted ceiling) confirmed it was wet. We’ve had a lot of rainstorms this year which most Californians greeted with pleasure (we only grumble on the second day).
As condo owners we are responsible for the walls in. But the damage in case (if any) would be caused by a roof leak which isn’t our responsibility.
Our homeowner’s association has had to replace a major section of roof on one building and remove several downed trees and we had been spared until now.
First thing Monday morning a call was put in to the property manager. Our previous calls to weren’t returned promptly so we were wondering what kind of hassle was upcoming. We got a quick call back with a work order submitted.
Two days later we heard from a contractor who wanted to come out and look at the spot. He came on the day indicated and said the work to correct it would be scheduled.
After a delay of two to three weeks we got a note with the week they’d be working on it. We have a tile roof (better for fire protection) so they removed the entire section of tile and then re-papered it and put the tiles back on.
Fortunately, the one-time leak didn’t damage our ceiling so no work was needed there. We have not had any more leaks. The best part was not receiving a bill. There’s been enough unplanned “emergencies” lately with the pothole encounter and broken dryer.
We are very happy with the response of our association’s property manager and the fact that they did a long-lasting repair instead of a quick fix.